Building Customers for Life

We at Excel Fleet Service believe our company is built on a solid foundation with traditional values.
Traditional values are based on our belief that customer service #1. You, the customer, have been lost in this world of mailboxes, computers and decentralization. Though we believe technology is extremely important in our business, we have not lost that human touch that we are all so thirsty for.

“Building Customers for Life” is Excel Fleet Service’s key focus. We know what is important to our customers reliability, efficiency, convenience, trust, follow through and technical accuracy all rate among the top priorities of our customer base. Our associates earn confidence of customer by being well versed in our industry. Not only with technical know how, but with service. Follow through is equally important. We are committed to nurturing an ongoing business relationship.

How do we ensure our associates adopt these key principals? It’s fairly simple, we encourage the decision making responsibility of our associates working with our technicians is like working with the owner of a small business. Excel expects, encourages, preaches, and demands individual initiative and idea from its front line people. We hold weekly upfront meetings and highlight motivated employees who performs heroic act of outstanding customer service.

A mission statement is issued to every new employee. If an associate needs to be reminded- you can find the mission statement right on the wall at Excel. Excel accredits it success to “Building Customers for Life”.

In every field human endeavor, he that is first must perpetually live the white light of publicity. We probably accept that challenge. Our team of professionals are totally committed & dedicated to building you as a customer for life. Many places talk about being the best. It is our corporate philosophy to redefine the best on a daily basis. We measure our performance with that one purpose in mind. I promise you will experience the most courteous, friendly, helpful and knowledgeable group of individuals that will solve not only your trucking needs honestly, but will treat you like you are family and friends.

If the leader truly leads, he remains the leader. By gaining you as a customer for life we will achieve our goal. As a industry, leader in South Florida, you will constantly receive outstanding value and the best service. You will be treated with the utmost respect and appreciation.

Once again, thank you for you business. Our team & associates
would like to say it is a pleasure serving you.

Thank you

Excel Fleet Service